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Frequently Asked Questions

We are capable of engraving on mixed media ranging from but not limited to glass, woods, metals, plastics, granite, stone, pies, cookies, leather, tech products and more just ask us we will be happy to explain further! 

What type of metal you may be asking? The endless possibilities of engraving settings allows us to produce clean / high quality results on virtually any metal surface which include but are not limited to aluminum, steel, tungsten, brass, gold, silver, tin and iron.

Have a specific type of metal that you do not see above? Don't worry we can help with

that as well, just shoot us a message! 

We prefer artwork files to be sent as the largest/ highest resolution possible. Normally working in Adobe Illustrator (AI) or (EPS) but other file formats such as PDF, JPEG, SVG

& PNG if that is all you have access too work as well.

All files prepared for engraving will always be converted to black and white only. Unless otherwise specified / discussed color fills are not standard. Sublimation products are always printed in color. 

Our vacuum insulated cups come in a variety of sizes: 32oz water bottle, 30oz hot/cold tumbler, 20oz hot/cold tumbler, 16oz wine tumbler, 15oz hot/cold tumbler mug, 12oz wine tumbler in 16 different color options. 

If you have a vision in your head but don't know how to convey it, that is what we are here for! Let us know your key details or concept behind what you are looking to accomplish 

and we will generate you a few design proofs to pick from. 

Sublimation, what is that? It is a heat transferring system that allows us to imprint colors, designs (custom or logos) and photographs on numerous types of products ranging from but not limited to coffee mugs, pictures frames, wine bags, beer openers, key chains, neck gaiters/ masks and so much more! Have a favorite picture or theme you want to have colorized on a product, let us know we can discuss your many options available. 

Need more than one? Looking for office gifts, event favors, wedding favors, party favors or maybe even family reunion swag, ask us about our case/bulk pricing for your next project! 

All bottles should be hand washed with soap and water along with a non abrasive sponge for the longest lasting results on your beautifully engraved laser pieces.

Please note, the caps are dishwasher safe.

Product photographs featured on our work page are for example purposes only. We offer design services, you tell us what you want and we will make it per your request. 

Production does not begin on your order without a written approval of the quote and design for your specific project. We aim to please and truly hope to do so but edits do arise and we are happy to make them as needed. With that said, we appreciate your trust in our design abilities but please be advised this is not an opportunity for a ping pong match. 

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